---
title: "When clicking on \"Connect my bank account via Stripe\" or \"Go to your Stripe dashboard\" the link doesn't work"
description: More infos about Expeerly for reviewers
---

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# When clicking on "Connect my bank account via Stripe" or "Go to your Stripe dashboard" the link doesn't work

This is most likely because your browser is blocking a pop-up window to open. As Stripe is a 3rd party service, it requires a new tab in your browser to open. Safari is by default blocking this and is not even asking you anymore if you want to open in a new window. Please go to your settings and allow that pop-ups are allowed to open, or at least that you're asked if you agree or not. Then you can refresh the page and go back to click on the button. Please check this video for a step by step guide: 

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/3hJ4rXMzYe0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="What to do if you can't access your Stripe account for payouts" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

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